Work experiences

  • Senior Data Engineer - HESTA - Australia:
    May 2023 - Present

    Building the data platform for the Investment Data Systems Team.

  • Data Analytics Engineer - Data Analyst - Johnson Controls - Australia:
    Oct 2021 - Apr 2023

    Develop Dynamic Pricing Models; Margin and Conversion rate optimisation; Customer churn modelling; Perform data analysis and build various KPIs and BI dashboards; Improve data quality, data governance and data security; Build and deploy End to End ML applications on Microsoft Azure.

  • Associate Data Instructor - Monash Data Fluency - Australia:
    Jul 2021 - Dec 2022

    Prepared technical materials; Taught hands-on workshops on machine learning, data analysis with Python, and data visualisation (Power BI) for professional staff and researchers at Monash University; Led a group of four instructors.

  • IT Academic Instructor - Macquarie University - Australia:
    Feb 2018 - Nov 2018

    Prepared technical materials and slides; Tutored practical classes of IT Systems Management and Enterprise System Integration for both undergraduate and postgraduate students at Computing Department.

  • Senior IT Specialist - Department of ICT of Nghe An - Vietnam:
    Sep 2013 - Oct 2016

    Developed, debugged, and maintained several web applications and databases; Wrote, updated IT project proposals, technical specifications, and user guides; Researched, evaluated different information systems and application demands.

  • IT Specialist - People’s Committee of Vinh city - Vietnam:
    Feb 2012 - Jun 2013

    Analysed, assessed online public services, and wrote technical documents; Tested, maintained, and updated a document management application; Managed IT projects; Participated in technical consultation and edited IT project proposals

  • IT Programmer - VEGA Corporation - Vietnam:
    Mar 2011 - Jan 2012

    Designed application’s features, architectures, and databases of music services; Developed, tested, debugged, and fixed codes of music services applications; Created technical specifications, application guides and other documents

Certifications

Education

  • PhD Researcher - Machine Learning for Transport Systems - Monash University - Australia:
    2020 - 2023

    Topic: Machine learning for activity-based models: Toward personalised preferences and mobility tastes. Supervisors: Prof. Hai Vu, Prof. Graham Currie. Received Monash University Full Scholarship and Travel Grants.

  • Master of Information Technology - Macquarie University - Australia:
    2017 - 2019

    Core units: Machine Learning, Data Mining, Information Systems, Security Management; Received Macquarie University Award for Academic Excellence.

  • Bachelor of Information Technology - Hanoi University of Science and Technology - Vietnam:
    2005 - 2010

    Core units: Probability and Statistics, Algebra and Analytic, Numerical methods, Discrete Mathematics, Artificial Intelligence, Data structures and algorithms, Software Engineering. High Distinction with scholarships.


Update: Mar 2025